Shipping and Delivery

When will my order be processed?

Orders are processed the same day they are placed. Please note that it may take extra time during holidays.

How long is Shipping?

Shipping can take 5-21 business days within the US (after processing) and 2-8 weeks for international orders. Tracking information is available after 3-5 business days of purchasing the product, and it should be sent straight to your email. If you don't receive an email, contact us!

Note: Peak shopping seasons and/or COVID-19 local situation may also impact shipping times.

What is Insured Prioritized Shipping?

We fulfill many of orders per day. The Insured Prioritized Shipping option means that you'll be able to get your order processed and shipped out before other orders. (Faster shipping is not included)

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.